Contact: Justin Cross, Director of Syndicated Research
Phone & Fax (888) 722-6723
info@campbellrinker.com
Release Date: May 25, 2011

Press Release

Churches Across the U.S. Rate Church Management Solutions

PowerChurch Plus Honored with Campbell Award for Favorable Customer Feedback

 

VALENCIA , CA – The church management software product PowerChurch Plus has been honored with a Campbell Award for exceptional customer feedback. The award is based on the high proportion of PowerChurch Plus customers that say they would recommend the product to others, determined by independent polling conducted by the research firm Campbell Rinker.

"Reams of consumer research affirm that a customer's willingness to recommend a product to their peers is one of the single best measurements of product quality," said Dirk Rinker, President of Campbell Rinker. "Over the past nine years the Campbell Award has honored products that truly excel in this regard, and we congratulate PowerChurch for this outstanding achievement."

The survey was conducted online during March of 2011. Three hundred and ninety-five U.S. churches rated the church management solutions they use, providing a margin of error of ±4.9% at the 95% confidence level. Survey topics included user satisfaction, pricing preferences, purchasing habits, and organizational dynamics. Eighty-eight percent of survey respondents say they influence purchase decisions for church management software solutions.

"We are very excited and honored to receive the Campbell Award a second time," says Carla Bracalente, Operations Manager for PowerChurch Software. "Our goal is to provide churches with great tools, freeing them to fulfill the work that matters. It's reassuring that customers trust and find value in PowerChurch Plus to recommend it to others."

One interesting finding from the study is that 19% of churches report using online church management solutions, as opposed to more traditional locally-installed software. This is nearly double the 11% that reported using online solutions during the same study in 2009.

A summary report with additional results from the study will be available to those that request it at campbellrinker.com/contact_us.html . Details about the study's comprehensive report, which is available to software companies, can be found at campbellrinker.com/reports/SCH.html.

Campbell Rinker has provided market research to nonprofits and the companies that serve nonprofits since 1991, and is a member of the Council of American Survey Research Organizations (CASRO) and the Marketing Research Association (MRA). Questions and requests for Campbell Rinker can be sent through campbellrinker.com/contact_us.html.


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